Twitter messages for our keyword search are streaming at about 1.6k messages per minute. Our first report on the two cyclones striking Australia is focused on reporting social media based releases for officials including police, regional councils, communications, utilities and transportation. This special report covers Queensland and Tropical Cyclone Marcia.
Situation Report: Cyclone Marcia, Queensland, Australia, Feb 2015
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Situation Report – (period covered: 20-21 Feb, 2015) Prepared by: Humanity Road / Animals in Disaster Follow: @Humanityroad / @Disasteranimals / @jAIDDog |
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Situation Overview |
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Background Cyclones Marcia and Lam approach Queensland (#QLD) and Northern Territory (NT). #NT Tropical Cyclone Lam : For updates about #NT and #TCLam visit BOM NT follow @BOM_NT Its destructive core is battering the mainland coast between Milingimbi and Elcho Island in the Northern Territory, the Bureau of Meteorology (BoM) says. Several thousand people are sheltering without power in the region. #QLD Tropical Cyclone Marcia: The following report is a special sitrep social media report on official accounts actively responding to #TCMarcia along the Queensland Coast. For updates about #QLD and #TCMarcia visit BOM QLD and Follow @BOM_Qld . Marcia crossed the coast near Shoalwater Bay and is moving south. Very destructive winds expected in Yeppoon. Recommended Action: People between Sarina and Double Island Point should complete preparations quickly and be prepared to shelter in a safe place. Boats and outside property should be secured [using available daylight hours/before nightfall]. For cyclone preparedness and safety advice, visit Queensland’s Disaster Management Services website (www.disaster.qld.gov.au) Significant Updates (most recent first) 21 Feb: During the night of 20 Feb, an emergency evacuation was ordered for the central Queensland towns of Jambin and Goovigen after automatic floodgates opened at the nearby Callide Dam. About 100 people could be affected by flooding. An SMS alert system failed, but residents were contacted via landline and social media (source). #TCMarcia “grazed” the regional town of Yeppoon and maintained a lot of its force to directly hit the city of Rockhampton as a Category 3 cyclone. Townships have been extensively damaged with roofs ripped off homes and trees uprooted. About 50,000 homes across the Capricorn Coast are without power (source) Rockhampton Regional Council damage assessment: 732 requests including 92 flooding cases, 352 structural, 123 fallen trees and 14 evacuations (source). 20 Feb: Residents of Kinka, Percy Ford and Swordfish ave (Livingstone Shire) are at risk of storm tide inundation. Urgent evacuation recommended. source source Issued: 3:04:00 AM ACST on Friday 20 February 2015
Source: Australian Bureau of Meteorology |
Use Right Click – to open links in a new window
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National Links |
Regional and Local Links |
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Australian Emergency Management Australian Bureau of Meteorology Emergency Management Queensland NASA’s Hurricane Facebook Page
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Queensland Weather and Warnings Livingstone Shire Council [Evacuation) Gladstone Council [Evacuation] WhitSunday Regional council Redland Council [Dam Spill] Cairn Central Highlands Regional Council North Burnett Regional Council South Burnett Regional Council
Queensland Department of Community Safety Queensland Disasters and Alerts
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Communications
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Emergency Numbers |
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Communications Companies & Contact Information Twitter: @Telstra Phone: 13 22 03 (accident causing personal injury, risk to public, downed wires, outages). Phone: 133 937 Phone: 1 800 687 626 Email: info@nbnco.com.au Twitter: @NBNCo
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EMERGENCY CONTACT NUMBERS – *Police/Fire/Ambulance: 000 for life threatening emergencies or TTY 106 or 131670 * Queensland State Emergency Services – 132 500 (call for emergency assistance with storm damage, rising flood waters, fallen trees, fallen buildings, roof damage). Other Helplines: * Queensland Emergency Management: 1300 369 003 * Local Disaster Coordination Centre: (07) 4044 3377 * State Emergency Service (SES): 132 500 * Ergon Energy: 132 296 * Bureau of Meteorology: (07) 4035 9777, 1300 659 212 * Dept of Community Services: 1800 440 074 * Lifeline Ph: 131 114 * Transport & Main Roads Queensland: 13 19 40 * Red Cross: 1300 554 419 * Rockhampton Regional Council, Local Disaster Coordination Council: 1300 652 659 * Isaac Regional Council: 1300 133 773 * Banana Shire Disaster Coordination Centre: 4992 4027 or 4992 3511 * State-wide road reports: 1 300 130 595 * Downed power lines in SEQ: 13 19 62 * Downed power lines outside SEQ: 13 16 70 * RSPCA: 1300 264 625 * Wildlife Hotline: 1300 130 372 Australian Red Cross Register.Find.Unite Queensland’s Disaster Management: Handy Emergency Contacts |
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Hospitals |
Evacuation Centres |
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Queensland Hospital and Health Services maps Phone 13 HEALTH (13 43 25 84) Yeppoon hospital @AnnastaciaMP: Storm surge now exp to be 3 meters above high tide. Surgeries cancelled Sunshine Coast University Private Hospital via @olisteele Thanks to all everyone working at today ensuring we continue caring for our patients. #TCMarcia Capricorn Hospital is built to cat 5 capability Hospital buildings are well prepared and no concerns as… http://fb.me/7bUjQOuaW via @justabfab1 Wide Bay Hospital via @Melbbiker Townsville, Queensland has cancelled all elective surgery: information contact Fraser Coast – 4325 6470; Bundaberg 4303 8222
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Finding an evacuation centre: http://www.qld.gov.au/emergency/dealing-disasters/*evac-centres.htmlEvacuation Centres (updated Feb 21): * Gladstone: Gladstone Entertainment Centre, 58 Goondoon St. (open, Feb 21) * Emu Park: Emu Park School Primary, 25 Fountain St (open, Feb 21) * Agnes Water: Agnes Water Community Hall, 71 Springs Rd (open, Feb 21) * Dakabin: Watson Park Convention Centre, Old Gimpie Rd (open, Feb 21) * Woodford: Woodford Memorial Community Hall, 103 Archer St (open, Feb 21) * Cleveland: Redland Performing Arts Centre, 2-16 Middle St (respite center for anyone stranded by barges not running) (open, Feb 21) * Rockhampton:
* Jambin: Jambin State School, Three Ways Rd (open, Feb 21) * Biloela:
* Murgon: Murgon State School, 91 Gore St (open, Feb 21) * St Lawrence: St Lawrence Bowls Club (Railway Parade)—-> Feb 20 UPDATE: St Lawrence Evacuation Centre has been (closed) (source) * Yeppoon:
Livingstone Shire: call 4913 5100 for information/ evacuation assistance Redland Bay: Redland Bay Community Hall, 5-9 Wienam St (respite center for anyone stranded by barges not running). (status unknown, Feb 21) Sarina: Sarina Cultural Centre (Bruce Highway, Sarina) (status unknown, Feb 21)
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Red Cross |
Vulnerable Populations |
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Offices & Contact Information Australian Red Cross Queensland Humanity Place 49 Park Rd, Milton QLD 4064 Phone 07 3367 7222 Freecall 1300 554 419 Email twitter.com/RedCrossAU Facebook www.facebook.com/AustralianRedCross Regional Offices Cairns Cnr Lake & Grove Streets, Cairns QLD 4870 Phone 07 4052 2500 Gold Coast 6 Welch Street, Southport QLD 4215 Phone 07 5539 7000 Rockhampton 1 Canning Street, Rockhampton QLD 4700 Phone 07 4922 8056 Townsville 100 Angus Smith Drive, Douglas QLD 4814 Phone 07 4759 6111 |
Organizations offering help, rides, etc. Yeppoon: for bus pickups to evacuation shelters, call 4913 5000. Status of Nursing Homes, Orphanages, Schools, etc. Updates on school closures http://deta.qld.gov.au/natural-disasters.html
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Transportation//Roads |
Maps/Situational Awareness |
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Airports (where to find info & status) Status: 21 Feb: Rockhampton Airport has been closed until further notice (source). 20 Feb: Mackay Airport – as of 1130am, 20 Feb, airport reopened but many flights delayed or cancelled. (source). Railways, Bus, Ferries Useful Contacts:
Highways/Roads Useful Contacts: Twitter: @131940_Metro Road Closures: 21 Feb: 20 Feb: * For comprehensive information on Main Roads’ closures, please go to www.131940.qld.gov.au * At 8am local time 13 roads were closed in Moreton Bay Traffic & Travel Information, Metropolitan Queensland Twitter: @131940_Metro Royal Automobile Club of Queensland Phone: 13 1905 (24 hrs/day) Twitter: @RACQOfficial 1300 130 595 for 24-hour state-wide road reports. Road closures via South East Queensland UHF Emergency Service Team. Marine Feb 20: Vehicle barge & ferry services to Nth Stradbroke Island have been suspended
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Australian Bureau of Meteorology Tropical Cyclone Marcia Forecast Map Weather Wunderground Track Forecast Map The Australian Satellite & Radar Maps Queensland Road Closures Maps Rockhampton Region Website Moreton Bay Road Closures Map
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Power & Gas |
Water |
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Companies & Contact Information Dangerous situations or downed power lines call 13 19 62 Phone: 131 245 Twitter: @aglenergy Phone: 13 62 62 (outages, SEQ residents), 13 19 62 (emergencies), 13 12 53 (inquiries) Twitter: @Energex Phone: Outages: 13 22 96; Inquiries: 13 10 46 (residents outside of SEQ) Twitter: @ErgonEnergy Weather Event Update: Facebook and Outage Finder Phone: 1800 808 526 (gas leak, emergency) Status Reports Feb 20:
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Companies & Contact Information Phone: 13 26 57 (faults & emergencies) Twitter: @UrbanUtilities Phone: 1 800 771 497 (burst pipes) Twitter: @_seqwater
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Hashtags: #cyclonemarcia #TCMarcia #QLD #Queensland #bigwet #qldstorm #Yeppoon #RockhamptonRedlands: #MarciaRedlands #ReadyRedlands
Twitter Accounts of Interest
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Facebook Accounts of Interest Queensland Fire & Rescue Services Australian Bureau of Meteorology Banana Shire Disaster Management Information Cairns Disaster Coordination Centre Cassowary Coast Regional Council Hinchinbrook Disaster Information
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Pictures and Videos |
Traditional Media and blogs |
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Feb 20: Houses falling into ocean, Great Keppel Island
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ABC North QLD – Twitter ABC Emergency – Twitter FNQ Online – Twitter Ten News Queensland – Twitter Nine News Brisbane – Twitter The Cairns Post – Twitter The Cairns Post Cyclone pages – Newspaper RADIO
Radio Stations – For Emergency Updates • ABC Cairns – 106.7 FM, 95.5 FM, 801 AM • ABC Cairns (Mossman & Port Douglas) – 639 AM, 90.1 FM • Zinc FM – 102.7FM • 4CA AM – 846 AM • Hot FM – 103.5 FM • Sea FM – 99.5 FM • 4AM Port Douglas – 1422 AM • Port Douglas FM – 90.9 FM • Country Mossman – 87.6 AM • Community Radio – 89.1 FM (sourced Cairns Regional Council)
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Animals in Disaster |
Urgent Needs & Relief |
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NSW Wildlife Information, Rescue & Education Service Inc Emergency Hotline: 13 00 094 737 Wildlife Carer & Rescue Groups in Australia Cruelty Complaints & Animal Emergencies (including Wildlife) – 1300 ANIMAL (1300 264 625) RSPCA – (to report lost or missing animals during times of disaster and emergency events – RSPCA Queensland FB page Queensland Lost Pets Register – Facebook (to register lost or found pets) RSPCA Emergency Assistance – includes emergency contacts, lost and found, inspectorate, first aid, and more. Directory of Pet Rescue Organizations Care of Orphaned and Injured Animals – OzAnimals “Australian Horse Welfare and Rescue News” blog also Facebook page – @AustHorseRescue on Twitter DART – Disaster Animal Response Team Australia Facebook page NARGA Disaster Response Team Facebook Page (NARGA = National Animal Rescue Groups of Australia Inc) Animal Shelters Veterinarians Australian Veterinary Association Equine Veterinarians Australia Equine – Australian Veterinary Association Organizations Rescuing or Accepting Animals RSPCA Queensland http://www.rspcaqld.org.au/contact-us To register your missing pet, search for found pets, register a found pet or search for lost pets during times of disaster and emergencies: www.rspcaqld.org.au/what-we-do/lost-animals Lost & Found / Pet D Tect 1300 363 736 To report an animal in distress, or you have concerns for the welfare of an animal: RSPCA Inspectorate: 3426 9971 or 1300 852 188 Queensland Primary Industry call centre: 3239 3111 Your local Police Station Wildlife Emergencies 1300 ANIMAL (1300 264 625)
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Isolated Communities or other special situational information Where to get Relief Supplies
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Volunteers Reporting |
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Brian, Alice, Cat, Chris, Aline, Allyson, Paras, Robin, Gijs, Christine, Sarah, Alberto |