#EQNZ New Zealand Summary

13.11.2016

A magnitude 7.5 severe earthquake has struck 15 km north-east of Culverden at 12:02am, Monday 14th November.

  • NZ-Earthquake-Sitrep-No1-14Nov2016.pdf
  • NZ-Earthquake-Sitrep-No2-15Nov2016.pdf

Situation Report: New Zealand Earthquake, November 2016

Glide # 2016-000116

Situation Report – (period covered: 14-15 November 2016)

Background

A magnitude 7.5 severe earthquake has struck 15 km north-east of Culverden at 12:02am, Monday 14th November. The initial earthquake was felt widely throughout New Zealand. Currently, there are more than 15,000 Felt reports.There have already been many aftershocks (45+) recorded, the largest a magnitude of 6.2 near Kaikoura. Source. A 2 metre high tsunami hit the south island. Source.

Significant Updates (most recent first – updates since prior sitrep in red)

15 Nov

  • 10:42am – Mangamaunu – reports in FaceBook of people trying to connect with loved ones and have been unable to contact them since the earthquake. Other than Kaikoura, no social media updates mentioning status or recovery efforts since the earthquake.
  • 9:30am – Marlborough Update – people will be evacuated from the Clarence River area. Rain is causing flooding, and the Wakamarina River has burst its banks. The Ure River slip is being assessed along with the Needles Dam. Response crews and inspectors are being sent around the district. Source
  • 8:30am – Canterbury Region update – Civil Defence is sending building inspectors and staff to Kaikoura and will be knocking on doors to check on people. 4 helicopters will be taking people and supplies in and out of Kaikoura today. 2 ships are expected to arrive in Kaikoura tomorrow with supplies. Up to 100 people stayed at the marae last night. Road work is focusing on inland Kaikoura roads. Source
  • 8:00am – Kaikoura District update – The road to Blenheim and the road to Christchurch are closed indefinitely. Gale force winds expected tonight. Welfare centres at Takahanga Marae and St Joseph’s school. Power restored in some parts of town. Vodafone available for calls only, Spark may be available tomorrow, landlines vary. People who would like to travel via military transport should contact the Welfare Centre. People can be taken by helicopter or ship to Christchurch beginning this morning and for the next 72 hours. Source
  • 7:45am – Engineering staff are en-route to the landslide dam site this morning to assess any residual risk remaining after the dam breach yesterday afternoon. Source

14 Nov

  • The New Zealand Defence Force (NZDF) is sending the multi-role vessel HMNZS Canterbury to help evacuate a large number of tourists and residents in Kaikoura and bring aid supplies to quake-affected areas. Source
  • 6pm – Nov 14 6pm update from Vodafone NZ – Customers in and around Kaikoura, Huandalee, Clarence, and Waiau are still experiencing degraded mobile services (a total of 3 sites are still down, a further 3 sites are partially down). No estimation on when fibre cable can be repaired. some fibre customers in Wellington also experiencing disruption – 8 nodes impacted by the power outage there. Next update Tuesday Nov 15 10am Source
  • 10:45pm Hurunui District Update – 60-70 people stayed overnight at the school in Waiau. Some slept in their cars at the school or in the village green. There is still very little communications in or out. Breakfast was organized for them for 15 Nov. All medical facilities are operational, and work is being done to clear roads. Source
  • 1:40pm via Marlborough Civil Defence update @MarlEmergency Source

Kaikoura – hospital at capacity, no sewage, no household water supply, major infrastructure damage, police in contact via radio, 1,000 tourists in town, stranded travelers N and S of Kaikoura being airlifted.

  • The Kaikoura Marine Centre and Aquarium sustained damage. All surviving animals will be released. They did not have backup power. Source
  • Spark Update – Kaikoura and Blenheim are experiencing the most significant connectivity issues due to damage to the fixed network, and power outages affecting mobile cell sites around the area. People in or near those areas may have limited or no access to landline, broadband and mobile services. Spark’s technical teams are working hard to re-establish connection. A further 8 mobile cell sites around the affected area are running on back-up battery power and Spark is working to ensure they are re-connected to the mains or to a backup generator. In addition, some people in Wellington may experience issues with mobile coverage due to damage to cell sites in Wellington but there will be overlapping coverage from nearby cell sites. Source
  • 10:37am – The remote town of Waiau in North Canterbury, south-east of Hanmer Springs and close to the earthquake’s epicentre, has been isolated by slips and road damage. From the air, a small amount of liquefaction can be seen bubbling through the bowling club green and nearby brick walls have fallen. Farmers are reporting damage to milking sheds, toppled fuel tanks and ground ripping from the quake. Source
  • 10:37am – In Lyford village about 25km north of Waiau, large cracks have rippled through SH70, leaving the village inaccessible. Source
  • 10:37am – The bridge into Hanmer Springs is closed. An update is expected this morning. The thermal pools complex was closed today and damage was reported in rooms at the Braemar Lodge resort. Source
  • 9am – Fibre optic cable connecting Kaikoura to the rest of the telecommunications network is likely to have been damaged by the earthquake.This is likely to have limited the ability of Kaikoura residents to call anyone outside of the town, on either mobile or fixed line services. Source
  • 9am – Cheviot (pop 369) – damage inside supermarket – photo Source
  • 9am – No information in social media regarding status or impacts for Balcairn (pop 210), Domett, Leithfield, Greta Valley,
  • 9am – Mt Lyford – one fatality reported Source
  • 8am – Marlborough Mayor John Leggett says property damage appears to be more widely dispersed across the district than during the previous Seddon earthquakes but it is still too soon to get an accurate picture of the destruction. Source
  • 7:55am – Major landslide blocking tunnel along coastal highway 1 near Kaikoura Source
  • 6:13am – Major damage to highway 1 road surface near Kaikoura – photos Source and Source and Source
  • 6am – Blenheim – five people had been admitted to Wairau Hospital with various injuries, some described as moderate. Source
  • 6am – Blenheim – heavier vehicles backed up for kilometers along SH1 between Blenheim and Picton due to damage limiting traffic to light vehicles Source
  • 5am – Spark said its phone networks in Clarence, Kaikoura, Weld Cone, Waiau and Eltham in the South Island have been affected. People should text rather than call if possible, it said. Source
  • 5am – Severe communication problems in Kaikoura, reports of injuries, damaged/blocked roads. SourcePeople are using the WiFi at the hospital in Kaikoura. Source
  • 5:50am – The Civil Defence controller in Marlborough says there are reports of a train trapped north of Kaikoura as a result of the quake. Source
  • 5:48am – Elms Homestead, a rest home near Kaikoura, has collapsed. Source
  • 5:17am – A number of buildings are showing signs of “structural stress” and damage to waterfront buildings in Wellington. Source
  • 3:22am – Huge slip (landslide) blocking 100 metres of Inland Kaikoura Road, north of Cheviot. Completely impassable (Photo). Source
  • 3:20am – “Hanmer Springs – housing damage and power loss according to family relatives in the area”. Source
  • 2:00am – The Interislander linkspan has collapsed and is sitting in the water. Ferry Aratere stranded in Wellington harbour. (Photo) Source and Source

National Links

  • New Zealand Defence Force: Website Facebook Twitter
  • Department of Internal Affairs Website, Twitter, Facebook
  • New Zealand Fire Service: Website Facebook Twitter
  • New Zealand Ministry of Health: Website
  • New Zealand Ministry of the Environment: Website
  • New Zealand Foreign Affairs and Trade social media accounts around the world here

Regional and Local Links

All Regions:

Chatham Islands:

South Island (eastern coast):

North Island (eastern, northeastern coast):

Emergency Numbers

Emergency Phone Numbers:

  • 111 – emergencies only (Police, Fire or Ambulance)
  • If you can’t reach 111, call your local Civil Defence office: Local Civil Defence Groups
  • 3050111 – emergencies in Chatham Islands source
  • Mental Health Crisis Services (emergencies only)
  • Hurunui District downed power lines – Call Mainpower 0508 60 70 80. Source

Information Hotlines:

  • Hotline for farmers needing help and farmers who can offer assistance. Call @FedFarmers on 0800 327 646. Source
  • Marlborough District – If you are experiencing any welfare issues please contact us on 03 520 7400 (24 hour number). Source
  • Marlborough District Visitor Helpline has been set up for any visitor to Marlborough who is stranded and requires travel assistance: 0800 777 181. Source
  • For travellers from the United States: The U.S. Consulate in Auckland is trying to reach any U.S. citizens who need assistance following yesterday’s earthquakes. Please contact 09-303-2724 ext. 2900. Source
  • List of Language Lines for ethnic communities (Agencies, Councils, Doctors and Medical Centres, Hospitals, Other Health providers)

Emergency Alert Apps:

New Zealand Red Cross Hazard App

Reunification Numbers / Websites:

  • Canterbury Region – if you are searching for someone, call the Police Southern Communications Centre on 0800-780-102. Source
  • Hurunui District – If you have been unable to make contact with family or friends in the quake zone please call the police on 03-363-7400 and ask for Comms. They will be keeping a register and prioritising searches etc. Source
  • Facebook Safety Check
  • Google Person Finder
  • New Zealand Red Cross – Restoring Family Links

Maps/Situational Awareness

General Maps:

  • North Island Regions and Districts Map
  • South Island Regions and Districts Map
  • Census Maps of Population Demographics
  • Aging Population Facilities NOT VERIFIED (Australia / New Zealand)
  • New Zealand Public Information Map
  • Wellington Open Data Portal

Evacuation Zones:

National:

  • Tsunami Evacuation Map

South Island:

  • Nelson-Marlborough Inundation Map

North Island:

  • Auckland Video on Evacuation Zones

Shelters

15 Nov:

  • 8:00am – Kaikoura District welfare centres – Takahanga Marae, Takahanga Terrace. Also St Joseph’s School is open. There is power, but no facilities. BYO bedding. Source

14 Nov:

  • Christchurch – 5am – Three evacuation centres were open in Christchurch. At 5am there were 230 people at Linwood College, 50 at Mairehau School and 25 at Akaroa School Hall. Source
  • Wellington council says that people who evacuated their apartments or hotels can go to Biz Dojo at 115 Tory St or Houghton Valley School. Source
  • Waimakariri District – Evacuee Welfare Centres are operating at the Woodend Community Centre, Rangiora Baptist Church, Oxford School Hall and Kaiapoi Rugby Club. Source

Hospitals

Hospital Locations:

Urgent Needs & Relief

Reported Needs:

15 Nov:

  • The residents of Mt Lyford need a portaloo- what are the plans to help them please? (Comment in Facebook). Source

Relief:

15 Nov:

  • Kaikoura District – Water is available on the following streets – Austin, Cromer, Bayview, hastings, Fyffe Ave. Please ask local residents at this stage. Food is available at the Takahanga Marae. West End Dairy is also open. Source
  • Kaikoura District – For those who do not intend to travel by road, we are organising military transport either by helicopter or ship to Christchurch. This will commence weather dependent, from this morning , and to continue over the next 72 hours. Please make yourself known to the Welfare Centre staff if you wish to travel with the military and they will prioritise. Source

Vulnerable Populations

Resources for people with disabilities:

Facilities:

Schools

Information on Suspensions:

15 Nov:

  • NZQA have decided that tomorrow’s (Tuesday 16 November) NCEA and NZ scholarship examinations will go ahead. NZQA will provide NCEA students with a derived grade in the event that they cannot reach the exam venue: 1) their school is closed, or 2) they believe that their performance has been adversely impacted by the earthquake. Source

14 Nov:

  • Hurunui District: Leithfield, Amberley Primary, Broomfield Schools, and Hurunui College are closed today. Source
  • Waimakariri District – most schools are closed today. Source

General Information:

  • Map of Schools in New Zealand

Airports

Status:

14 Nov:

  • Wellington Airport is open for morning flights following inspection. Source

General Information:

  • Civil Aviation Authority of New Zealand: Contact Details
  • Live Flight Status

Airports:

  • List of airports in New Zealand

Maritime (Shipping, Ports)

Status:

15 Nov:

  • The Interislander is operational again but cannot accept foot traffic due damage at both terminals. They are working on a plan to carry passengers. Source

14 Nov:

  • Ferry Aratere is stranded in Wellington harbour. Source

General Information:

  • Map of Ports in New Zealand
  • List of Ports and Harbours in New Zealand

Roads, Bridges

Status:

15 Nov

  • 8:48 am A car stuck on a wee collapsed bridge in Kaikoura Source
  • 8:00am – Kaikoura District – The road north to Blenheim and the road south to Christchurch are closed indefinitely. Source

14 Nov:

  • 8:15pm Via @NZTA_News South Island Highways Update Highlights Source
  • People can call 0800 44 44 49 for updates and the Transport Agency’s website and social media accounts will be also updated as more information is available.
  • An alternative inland state highway route was re-established earlier today between Picton and Christchurch, via Murchison and the Lewis Pass.
  • While the route is open, the NZTA is advising that some sections will only be open to a single lane, with active traffic management in place. Motorists are urged to use caution and take extra care as conditions are still changing.
  • State Highway 1, Picton to Blenheim/Seddon is now open but Seddon to Cheviot remains closed. Cheviot to Christchurch is open.
  • State Highway 7A, giving access to Hanmer Springs from State Highway 7, is closed overnight due to the risk of further rockfalls, and will re-open at 7am tomorrow for light vehicles only, and under escort by contractors. We will reassess this route during the day on Tuesday.
  • Major damage to highway 1 road surface near Kaikoura – photos Source and Source and Source
  • Major landslide blocking tunnel along coastal highway 1 near Kaikoura Source
  • Damage along Leader Road, just inland of SH1 (Photo). Source
  • Huge slip (landslide) blocking 100 metres of Inland Kaikoura Road, north of Cheviot. Completely impassable (Photo). Source
  • The Hurunui District Council says Rotherham and Waiau are isolated by slips and damage to the bridge. Source
  • The Interislander linkspan has collapsed and is sitting in the water. Ferry Aratere stranded in Wellington harbour. (Photo) Source and Source
  • Roads closed in Hurunui District. Source

General Information:

Communications

Status of Communication Networks

15 Nov:

  • 8:00am – Kaikoura District – Vodafone network – available for calls only. Spark networks are being work on tomorrow (Wednesday). Land lines – varied at this stage. Source
  • 6:40am Real time tweets coming through from #Kaikoura Source

14 Nov:

  • 6pm – Status update from Vodafone NZ – Customers in and around Kaikoura, Huandalee, Clarence, and Waiau are still experiencing degraded mobile services (a total of 3 sites are still down, a further 3 sites are partially down). No estimation on when fibre cable can be repaired. some fibre customers in Wellington also experiencing disruption – 8 nodes impacted by the power outage there. Next update Tuesday Nov 15 10am Source
  • 4pm – Some families on Facebook reporting they have not heard from relatives in Mangamaunu source
  • Spark is allowing anyone to use their nationwide WiFi network without restrictions to stay in touch with loved ones. Source How to find a WiFi zone: http://www.spark.co.nz/wifi.
  • Spark Update – Kaikoura and Blenheim are experiencing the most significant connectivity issues. People may have limited or no access to landline, broadband and mobile services. A further 8 mobile cell sites around the affected area are running on back-up battery power. In addition, some people in Wellington may experience issues with mobile coverage due to damage to cell sites in Wellington but there will be overlapping coverage from nearby cell sites. Source
  • 9am – Fibre optic cable connecting Kaikoura to the rest of the telecommunications network is likely to have been damaged by the earthquake.This is likely to have limited the ability of Kaikoura residents to call anyone outside of the town, on either mobile or fixed line services. Source
  • 5am – Spark said its phone networks in Clarence, Kaikoura, Weld Cone, Waiau and Eltham in the South Island have been affected. People should text rather than call if possible, it said. Source
  • Severe communication problems in Kaikoura. Source
  • People reportedly have gone to the hospital in Kaikoura in order to use the WiFi. Source
  • Spark reports that some areas in the South Island, including parts of Clarence, Kaikoura, Weld Cone, Waiau and Eltham, are experiencing a service impact. Source

Amateur Radio:

  • 14 Nov: The local emergency communications group AREC, part of NZART, are believed to have been operating on their normal frequency of 3.900MHz USB. Radio Amateurs in the area with allocations around 3.900 MHz are encouraged to listen carefully and avoid QRM to any ongoing work by AREC. Source
  • New Zealand Association of Radio Transmitters
  • List of New Zealand Amateur Radio Clubs
  • New Zealand Repeater, Beacon, and Fixed Station Maps
  • New Zealand Amateur Radio Repeaters Map
  • Call Signs in New Zealand

Mobile Phone Network Companies & Contact Information:

Internet Service Providers:

List of Internet service providers in New Zealand

Water

Status of Water Supply

14 Nov:

  • 5am Picton asked to conserve water as one of the town’s reservoirs is leaking Source
  • Hurunui District Council has issued a boil water notice throughout the area. Source
  • Waimakariri District – Residents of the Ashley, Sefton and Loburn areas should boil their water until further notice. Source

Companies & Contact Information

Ministry of Health Link

Water Information New Zealand Link

Power & Gas

Status of Power & Gas

15 Nov:

  • 8:20am – Power has been restored to some parts of Kaikoura. Source

14 Nov:

  • Marlborough District – Power lines down in Picton, Marlborough Region, in NE South Island. Source Power to the district’s east coast settlements and to Wairau Valley remains off this morning but was restored to other areas before 5.00 am. Source
  • Hurunui District – Power outages reported in Hanmer Springs. Source Power outages in Amberley and Westport. Source Reported power cuts in most areas north of the Waipara River. Source

Companies & Contact Information

  • List of Power Companies
  • List of Gas Transmission and Distribution Companies

Red Cross

Offices & Contact Information New Zealand Red Cross: Website Facebook Twitter

General and first aid enquiries. source

  • Call: 0800 RED CROSS (733 2767)
  • E-mail (first-aid only): Video
  • Damaged building in Picton. Photo

14 Nov

  • Damaged historic pub in Waiau. Photo
  • NZ Defense Ship HMNZS Canterbury departs for Kaikoura Rescue Video & Video
  • Roads damaged in Canterbury. Photos
  • Slips and road damage in Canterbury. Photos
  • Cows stranded. Video
  • Railroad off its tracks, Kaikoura Coastal Road. Photos
  • 11:40am Wellington buildings downtown Photo
  • 11:30am Petone office damage Photo
  • 10:30am Cheviot (pop 369) – damage inside supermarket – photo Source
  • 6:13am Kaikoura highway 1 road surface photos Source and Source and Source
  • 20:11 for Embedded video at top of sitrep Source

Facebook

Facebook Accounts of Interest

  • US NOAA NWS – UNESCO IOC International Tsunami Information Center
  • New Zealand Civil Defence
  • New Zealand Defence Force
  • New Zealand Army
  • Royal New Zealand Navy
  • Royal New Zealand Air Force
  • New Zealand Red Cross
  • New Zealand Fire Service
  • Civil Defence Emergency Management Canterbury
  • Dunedin Civil Defence Emergency Management
  • Hawke’s Bay Civil Defence Emergency Management Group
  • Lyttelton Harbour Basin COMMUNITY Civil Defence
  • Emergency Management Southland
  • Wellington Region Emergency Management Office (WREMOnz)
  • Kaikoura i-Site
  • New Zealand Police
  • Nelson City Council
  • Hurunui District Council
  • Waimakariri District Council
  • Kaikoura i-Site

Twitter

Hashtags:

Official event hashtag: #eqnz

Other important hashtags: #NZ #earthquake #tsunami #nzquake

Location Hashtags: #chch, #christchurch, #wellington, #lyallbay, #cheviot, #hanmersprings, #sumner #redcliffs, #culverdon, #eastcape, #canterbury, #kaikoura, #amberly, #blenheim, #lowerhutt, #chatham, #marlborough, #picton

Twitter Lists:

New Zealand Councils Twitter List

Civil Defence + EM Twitter List

Twitter Accounts of Interest

  • @NZGetThru – Ministry of Civil Defence and Emergency Management (MCDEM)

Traditional Media

Television:

  • List of free TV stations in New Zealand

Radio:

  • Marlborough District public safety radio broadcasts: Will be on Brian FM: 100.9FM in Blenheim, 105.9 FM in Picton, 100.1 FM for Havelock, Pelorus and Kenepuru Sounds, 104.3FM in Seddon/Awatere. Source
  • List of radio stations in New Zealand

Animals in Disaster

Help for Farmers:

  • Hotline for farmers needing help and farmers who can offer assistance. Call @FedFarmers on 0800 327 646. Source
  • DeLaval New Zealand is offering to help north Canterbury farmers. Send them a message on twitter and they will try to help. Source Phone: +64 7849 6020. Website
  • Farm offering help to farmers in mid-Canterbury. Source

Animal Rescue Information and Organizations:

  • 15 Nov: Hurunui District – If you are concerned about the welfare of any animal, contact the SPCA, nearest vet clinic, other animal welfare agency or the Council’s Animal Management team. If you lose or find a dog, please let us know straight away. We’ll do all that we can to reunite dogs with their owners. Contact Council’s Animal Management team if you need assistance with your companion animals and production animals during and after this event. Source

Veterinarians

  • Find-a-Vet Directory

Find Missing Pets:

National:

  • Lost Pet Finders: website, Twitter, Hotline: 09 951 9696
  • Lost and Found Pets – New Zealand
  • Stolen and Missing Pets Alliance
  • New Zealand Lost Pet Register

North Island:

  • Lost Pet Finders – North Island NZ
  • Missing Pets in Wellington, New Zealand
  • Lost Pet Finders – Wellington, NZ

South Island:

  • Lost Pet Finders – South Island, NZ
  • Lost and Found Pets North Canterbury
  • Lost and Found Pets in Christchurch (New Zealand)
  • Lost Pet Finders – Christchurch & Canterbury, NZ
  • Lost Pet Finders – Nelson & Marlborough, NZ

Volunteers Reporting

Christoph, Lloyd, Cat, Chris, Aline, Cindy, Alice, Yakubu, Damon, Paras, Joshua, Chelsea, Najeeb, Juan